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Getting Help

If you are having a financial crisis and haven’t got enough money for bills or food please email the City Council on If you don’t have email, please phone our volunteers and we will help you with this.  0116 403 0146

Warm Homes Discount

You may be able to claim £140 for your winter fuel bills

The Warm Home Discount is a support scheme aimed at households who may struggle to pay their energy bills.

You can try to claim it from your energy supplier if you get any of the following benefits:

  • Guarantee Credit element of Pension Credit (you may have had a letter from the DWP already)
  • Income Support
  • Income based Jobseekers’ Allowance
  • Income related Employment and Support Allowance
  • Universal Credit

Claim quickly as it is first come, first served! Contact your electricity or gas company.